Frequently Asked Questions
Who is my agent?
Someone at our office would be happy to assist you in finding out who your agent is. Please call us at 317.846.5554.
How can I add or remove a car from my policy?
To add or remove a car from your policy, you will need to speak with your agent. If you do not know who your agent is, please give us a call at 317.846.5554 and we will be happy to assist you.
How do I verify coverage?
To verify your coverage, you will need to speak with your agent or account manager. If you do not know who you need to speak with, please give us a call at 317.846.5554 and we will be happy to assist you.
How can I get a copy of my policy?
To request a copy of your policy, you will need to speak with your agent or account manager. If you do not know who you need to speak with, please give us a call at 317.846.5554 and we will be happy to assist you.
How can I get new ID Cards?
To request new ID cards, you will need to speak with your agent or account manager. If you do not know who you need to speak with, please give us a call at 317.846.5554 and we will be happy to assist you.
How can I get a copy of my declaration page?
To request a copy of your declaration page, you will need to speak with your agent or account manager. If you do not know who you need to speak with, please give us a call at 317.846.5554 and we will be happy to assist you.
Can I investigate other insurance options to lower cost?
Our team is always available to investigate options to fit your needs, please give us a call at 317.846.5554 and we will be happy to assist you.
How can I make a payment?
Simply click here to go to our Payment page in our Client Center, you will be directed to your carriers website to make the necessary payments.
When is my payment due?
Simply click here to connect with your carrier for all of your bill pay options.
Why did my payment go up?
We are always happy to speak with you regarding your coverage, please give us a call at 317.846.5554 and we will be happy to assist you.
How can I file a claim?
Simply click here to visit our Claims page and click on your carrier to submit a claim.
What is covered under my policy?
To understand what is covered under your policy, you will need to speak with your agent or account manager. If you do not know who you need to speak with, please give us a call at 317.846.5554 and we will be happy to assist you.
How can I get a certificate of insurance?
Simply click here to request a certificate of insurance.
How can I request a quote for insurance?
Simply click here to request a quote.
Does Shepherd sell individual health insurance?
Absolutely! Please click here to learn more about Individual Health Insurance.
